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Christy Hayhurst

Benefits Coordinator

Frontier-CWA WV Health Care Benefits Coordinator within the ‘CWA142’ (for active and retired employees), Training Liaison, and Advisory Council on Family Care Coordinator.

Christina “Christy” Hayhurst has been designated to fill this position.
1-855-351-4856 (toll free)
304-424-9586 (office)
304-424-9567 (fax)
Christina.d.hayhurst@FTR.com


As the CWA Health Care Benefits Coordinator, Christy will be available to assist Frontier employees and retirees within the CWA142 bargaining unit with questions and/or problems regarding the Company’s health care plans, including, but not limited to, Medical, Dental, Vision, and Sickness Disability. CWA142 bargaining unit members (active and retired) are encouraged to contact Christy for assistance related to benefits, Family Medical Leave Act, Care of Newborn Child/Gradual Return to Work, etc.
As the CWA Training Liaison, Christy will chair the Training Advisory Council (TAC) and facilitate the programs of the Council. The TAC is a joint Frontier-CWA committee responsible for developing programs in the areas of employment security training and continuing education.

As the CWA Advisory Council on Family Care Coordinator, Christy will chair the Advisory Council on Family Care (ACFC) and facilitate the programs of the Council. The ACFC will be a joint Frontier-CWA Committee focusing on family care assistance and education for represented employees.

SHORT TERM DISABILITY
AT LEAST 6 MONTHS BUT LESS THAN 2 YEARS - 0 WEEKS FULL PAY / 52 WEEKS 1/2 PAY
AT LEAST 2 YEARS BUT LESS THAN 5 YEARS - 4 WEEKS FULL PAY / 48 WEEKS 1/2 PAY
AT LEAST 5 YEARS BUT LESS THAN 15 YEARS - 13 WEEKS FULL PAY / 39 WEEKS 1/2 PAY
AT LEAST 15 YEARS BUT LESS THAN 20 YEARS - 26 WEEKS FULL PAY / 26 WEEKS 1/2 PAY
AT LEAST 20 YEARS BUT LESS THAN 25 YEARS - 39 WEEKS FULL PAY / 13 WEEKS 1/2 PAY
25 YEARS OR MORE - 52 WEEKS FULL PAY / 0 1/2 PAY

SICK DAYS
*EXCEPTION - NEW HIRES WITH LESS THAN 2 YEARS SERIVE (SEE OTHER LANGUAGE)

10 SICK DAYS PER YEAR.
FIRST 4 DAYS DO NOT COUNT TOWARD THE STEP PROCESS.
DAYS 5-10 COUNT IN THE STEP PROCESS (UNLESS COVERED BY FMLA)
ANY ADDITIONAL DAYS TAKEN BEYOND THE 10 SICK DAYS IF NOT COVERED BY FMLA WILL CONTINUE TO MOVE YOU THROUGH THE STEP PROCESS. IF COVERED, DAYS 1-5 WILL NOT BE PAID, THEN SHORT TERM DISIBILITY WILL KICK IN ON THE 8TH CALENDAR DAY.

OVERTIME

Scheduled OT goes by seniority (from the top down).

Forced OT goes by seniority (from the bottom up).

Call outs go by tech with the least amount of OT for the year gets called out first.

Guidelines of FORCED overtime:

1. The company will ask for volunteers from both construction and maintenance. If number of volunteers needed is not met, the 2nd level supervisor is supposed to contact the local President and ask them to secure volunteers before the company forces overtime. Weekly forced overtime notifications are different based on your schedule and capped at 8 hours per week.

The company is required to notify each technician 2.5 hours before the end of their tour for daily overtime. 

Any questions about overtime please refer to your contract book or reach out to your local representative.

BOOT REIMBURSEMENT

Just in case anyone needs it, here is the link to submit your receipt for reimbursement for boots.

https://www.concursolutions.com/nui/signin

login with corp email xxx123@ftr.com and the password you created for the site.

Once into the site you will have to begin a new expense claim. At the top of the page click the 2nd link from the left “expense”

Once that tab opens up, click on create a new report

In the report name field type “boot reimbursement” (all other field will auto populate)

Click Next

On the next screen under option 9 (personal support) click boot reimbursement

The next screen will auto populate

Enter the transaction date, business purpose (boots), Vendor name (store you bought them from), City, payment type is automatically set to cash, enter the amount of reimbursement $150.00

Your Company, Operating area, main account, sub account, cost center should auto populate for you. IF you get an error that your GL code is not valid for your expense type you can change it to one of the following three to get it approved.

904 / 601 / 6534 / 000 / 231

904 / 601 / 6534 / 000 / 234

904 / 601 / 6534 / 000 / 233

You will also need to upload a copy of your receipt by click “attach receipt”

Once completed click save

On the next screen check the box for the expense that you want to complete and then click “submit report” (the red button at the top right of the page)

You should get a confirmation screen that your reimbursement has been submitted. It will appear on your paystub as “Boot Reimbursement”

*****KEEP YOUR RECEIPT UNTIL YOU HAVE RECEIVED YOUR REIMBURSEMENT*****

AETNA DISCOUNTS

Aetna Members/CVS (online only) save an additional 20% on CVS health & Listerine Oral Health Products enter AETNA20 at check out.

Z Dental partners with local dentists to promote oral health and offer products that make everyday dental care easier.

LifeMart is a member discount program that offers a range of savings on products and services, from discounted prices to free gifts to coupons to waived fees.

The Hearing Care Solutions network has over 4,500 locations in the U.S. Their providers will match you with the hearing aid that's right for your lifestyle and hearing loss. 

Amplifon (formerly HearPro) is a nationwide network of thousands of hearing healthcare providers offering many top-brand hearing aid models, including Miracle-Ear, Oticon, Phonak.

EyeMed is a nationwide network of eye care providers, including doctors of optometry and opticians, within LensCrafters, Pearl Vision and Target Optical. You can also use any of the participating independent eye care providers who have doctors of optometry practicing at their locations or nearby. Note that eye exams already covered by your plan will not receive an additional discount.

LasikPlus offers Lasik procedures at vision centers across the U.S.

QualSight Lasik offers affordable Lasik prices with experienced surgeons across the U.S.

U.S. Laser Network works with providers at approximately 600 locations nationwide.

Choose healthy offers a 25% discount on specialty health care services from more than 66,000 participating providers nationwide. In addition, members can save up to 57% on a variety of popular products from health and fitness vendors.


 

Omron designs technology that aids in heart health, pain management, fitness and respiratory health. Members enjoy 10% off products from their website, which is up to 60% off what you might pay at retail value. Use AETNA10 at checkout.

CLICK LOGO TO VISIT PAGES

EXPRESS SCRIPTS

MAIL ORDER PRESCRIPTION MEDICATION

If any other members are having issues with 90 day day prescriptions not being filled and instead get a 30 day supply, please contact Christy Hayhurst with the name of the prescription and your express script/CVS information. The ESI system did an update and reset some information that may need corrected.

FRONTIER RISING

A benefits program exclusively for CWA members at Frontier Communications Bargaining Unit 142.

Your union negotiated training benefits managed by CWA/NETT Academy.

FMLA

FAMILY MEDICAL LEAVE ACT

The Family and Medical Leave ACT (FMLA), enacted in 1993, allows eligible employees to take up to 12 weeks of unpaid leave in a 12 month period. The leave can betaken for the birth, adoption or foster placement of a child, the care of a family member with a serious health condition, or the employee’s own serious health condition. Additionally, FMLA was expanded and revised, and now includes special provisions for members of the military and their families.

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